This is our first of the seven-course LearnBit series, outlining revenue generating top-tips to implement into your business.
Technology and social trends have revolutionized the staffing industry with new tools and methods used to simplify the hiring process through automation, integration and customization. It is predicted by industry analysts that relevant technology choices and effective business practices are the core to a staffing firm’s success over the next five years.
There are essentially two separate tools staffing firms should care about, an Applicant Tracking System (ATS) and a Customer Relationship Management (CRM) system. An ATS is necessary to help manage information about candidates and job-seekers, track notes, suggest jobs, schedule interviews and ultimately place them. However, a CRM allows you to keep track of your contacts and the companies they are associated with, while staying in the loop on who is connected to them, opportunities, notes and every activity.
By combining an ATS and CRM, you have the ability to associate candidates and customer records. Things can change, so a candidate you’ve placed recently can become a customer or a current customer may someday look for a new position–regardless of what happens in the future, it’s all tracked within your synchronized ATS/CRM.
We’ve shared three reasons as to how your staffing company can adapt to the latest technology trends and tools to overcome challenges, manual process, and reach the right people in the process. To reveal these helpful tips to increase productivity and eliminate manual processes, view the white paper: 3 Reasons Why Your CRM and ATS Should Be On One, Cloud Platform.